FileSafe Backup

FileSafe is the sister company to Airtop (my current employer), but I don’t work for FileSafe directly. It is an online backup service that automatically encrypts your data and uploads it to data centers where its kept safe. If you delete a file, or drop your laptop in the water trap on the 5th hole your data is safe and secure and can be recovered quickly.

This video was made as part of the marketing arsenal for FileSafe and it just so happened that Electrical Design Consultants (my former employer, and current client) volunteered to have the cameras invade their office for some footage and interviews. I happened to be in their office at the same time going over their upcoming office move and at one point I ended up (unknowingly) in front of the camera talking to John about where we would put the server rack at their new location.

So long story short, I’m in this ad, although I don’t work for Electrical Design Consultants anymore, nor do I work for FileSafe.

Before & After: A Tale of Data Cabling

Saturday, I tackled a beast.

It wasn’t anything of insane epic porportions, and in reality it only took a couple hours but I felt like sharing.

The picture on the far left is of a clients data rack (after I removed the non-functional and abandonded equipment). Long story short, this is what happens when you don’t have a clear plan, or a single person to make decisions.

There were more problems than the obvious mess:

• Troubleshooting connectivity problems with this tangled mess can make a grown man cry.
• With so much extra cable in such a tangled mess, your chances of Alien Crosstalk goes up, which ultimately means poor network performance.
• The weight of the unsupported cable puts kinks in the cables at the plugs, as well as can damage the connections resulting in poor conductivity (again, ultimately poor network performance).
• Its not apparent (and took me nearly an hour to fully navigate) but the switches on this rack (and there are 5 in use) are daisy chained together, which means that the network had severe bottlenecks, as well, if a device in the middle of the chain were to fail, everything below it would stop working.

The simple solution, get the right sized patch cables for the job. In my case, I was able to layout the equipment in such a way that I could do just about everything with 1′ patch cables. I also re-structured the topography into a star with the switch at the very top of the rack acting as the center of my star. It does unfortunatly mean I still have a single point of failure that could take down the network, but if any one of the other switches fail only devices connected directly to that switch will go down, so I see it as an improvement. Rebuilding the topography also means I don’t have the same bottlenecking problem I had before. Internal traffic now has a maximum of three hops, as opposed to the potentially 6 hops in the prior design.

I’ve asked the client to keep an eye on things, see if the improvements are actually noticable or not. They han’t had any serious problems before so I won’t be supprised if the changes are not readily noticable to the end users. If they do though, it’ll be in the voice quality of their VoIP phone system. At the moment on busy days they get a noticable degredation of the voice quality, and without QoS capable switches there isn’t anything I can do besides hope the drop in packet loss due to the rebuild is enough to subdue the problem until I can get new switches.

Blackberry Curve Titanium on its way

I know what your thinking. Kyle… why the hell are you buying a new phone when you’ve just lost your job. Well, if I didn’t have to, I wouldn’t. But I don’t actually own a cell phone, nor have I had to pay for service for quite some time. EDC owns the phone, and paid for the service and along with my termination, comes the termination of my benefits.

So why a blackberry curve? Quite simply because it was the cheapest phone I could get that would still allow me to send/receive email and do the general PDA functions that I’ve found are invaluable when your out on the road with different clients all day.

I should be getting the phone hopefully by the end of the week. I’ll have a new phone number, as it was the only way to get a free phone with a new plan. When I get the number I’ll let everybody know. If I miss you, just post a reply and I’ll give you a call/email.